Return Policy
Before
any product may be returned, A-Tach must give prior approval. An RMA# (Return
Merchandise Authorization Number) needs to be given to return a product. All
returns must be within (30) days of the invoice date and shipped back within 15
days. Any returned product must be undamaged and in like new condition.
Returned product must be scratch free with no additional holes or screw marks
on the product. Once the product is damaged or blemished, the product is
considered used and can no longer be refunded.
If fraud is under consideration, A-Tach determines if a product can be returned and under what condition. A-Tach reserves the right to withhold any refund if the product is believed to be damaged when returned. A return should include a copy of the original order or invoice. All parts and components that were shipped with the original product must be included with the returned product. The shipping and packaging costs will be the buyer’s responsibility. Shipping costs are not refundable. Returns are subject to a restocking fee.
Limited Warranty
A-Tach
warrants the product to be free of all defects in materials and workmanship for
a period of six (6) months from the date of purchase. This warranty extends to
the original buyer. In the event of a defect, buyer shall notify A-Tach within
5 days of receipt of the product by sending photos to [email protected]. Damaged products, including
cosmetic damage, caused by anything outside of shipping damage are not covered
by this warranty.
In
the event a product is deemed by A-Tach to be damaged or defective and the
buyer makes a claim, A-Tach has the option to repair or replace the item. All
repairs and service must be done by A-Tach. The Product must be delivered to
A-Tach during the warranty time along with proof of purchase price and date.
Labor costs and parts to repair will be A-Tach Mounts responsibility. The
shipping and packaging costs will be the buyer’s responsibility.
This
limited warranty does not extend to any Product which has been altered, modified,
reverse engineered, used in connection with a product not made by A-Tach or
damaged as a result of accident, misuse, abuse or as a result of unauthorized
service. A-Tach
Mounts will not be responsible for any damage to the vehicle or product due to
the installation and/or use of the product. A-Tach is not responsible for
damage to the vehicle mount caused by extreme heat conditions.
Any of the above exclusion may not apply in states that do not allow the exclusion or limitation. This warranty gives the Customer specific legal rights. The Customer also may have other rights which vary from state to state.
Any of the above exclusion may not apply in states that do not allow the exclusion or limitation. This warranty gives the Customer specific legal rights. The Customer also may have other rights which vary from state to state.
Restocking Fees
Shipping
is a service that is provided by an outside source. Once a package is scanned by
the shipping carrier as delivered or is returned to the sender by the shipping carrier,
a restocking fee will be applied to any product returns that are sent back to
A-Tach for any reason outside of an incorrectly sent item.
Date 2/25/26
GTM-KSP4LST