Shipping Rates
The shipping rate is based on the
amount of the ordered products.
| FROM | To | Cost |
| $.01 | $34.99 | $4.99 |
| $35.00 | $49.99 | $6.49 |
| $50.00 | $99.99 | FREE |
| $100.00 | $199.99 | FREE |
| $200.00 | $499.99 | FREE |
| $500.00 | $999.99 | $24.99 |
| $1000.00 | $1999.99 | $49.99 |
| $2000.00 | $4999.99 | $74.99 |
| $5000.00 + | FREE | $124.99 |
FREE shipping (within USA)
on $50.00+ orders.
Does not apply to Bulk
orders over $500.00.
Order Processing
Orders
typically get processed the same day or next business day. Due to the carrier pick up time, an order will most often be picked up the following day it is processed.
Domestic Shipping
We
only ship domestic orders with USPS first class service. Packages
typically arrive at most all locations in the mainland 48 States in 3-5
business days. 3-5 days cannot be guaranteed due to the many
uncontrollable conditions that can affect delivery services.
Shipping Issues
When
packages are stalled, misdirected, lost, or potentially stolen during
the delivery process, the matter will be resolved by either:
(a) locating and delivery of the original package, or
(b) refund of the purchase amount.
In all cases, Customer cooperation, as outline below, is required to pursue a resolution.
When
tracking shows the package as NOT delivered, and the package is
stalled, misdirected, or still in transit after 10 days, A-Tach
Mounts will launch a missing package claim with the
carrier in an attempt to locate the package. A USPS missing package
claim decision typically takes about 5-10 business days to give
notification. After the notification comes back, if the package has not
been delivered or
located, we will resolve the matter by issuing a refund or sending
another order out. A-Tach will not send a second package or order out
until it is recorded as lost.
When
tracking shows the package as "Delivered" but the package is missing,
the Customer must file a Police Report and file a Stolen Mail Report
with the Postal Service, and forward written copies of these reports to
A-Tach Mounts. A-Tach Mounts will then begin working toward a resolution upon receipt of
these reports. You may be required to provide additional documentation.
Priority Shipping
We do not offer any type of priority shipping or use other carriers for domestic orders. There are a few reasons why we do not offer shipping options and once known, most customers understand why we do not offer it. Here are a couple reasons to share...
First,
we are not located in a large metro area, so UPS and FedEx have limited
access in our area. For us to offer expedited service we would need to
physically take the package to a carrier’s location in a nearby city.
Those locations are only open certain hours each day and they are not
convenient hours so overnight delivery is not even an option. Also while
we do ship orders quickly, once shipped we have no way of controlling
when a package gets delivered but as the shipper, we are still
responsible for the on-time delivery. If the package is not delivered on
time or correctly, it is on us to refund the shipping cost of the
package not being delivered on time or correctly. Being in a less
populated area causes delays to happen far more than we and our
customers like. When this happens, it does not reflect badly on the
carrier companies, but it does reflect badly on us and that is not a
good thing. We have found it is far better to only offer standard USPS
shipping for domestic orders. This way customers understand that it will
take a few days to receive their orders and are typically not let down
or upset when their orders arrive in 3-4 days. Overall, it produces a
much better experience for us and our customers.
We hope this information helps.
We hope this information helps.
The A-Tach Team
12/30/2025
GTM-KSP4LST